Customer reviews of Megastar Cars Limited
At Megastar Cars Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Megastar Cars Limited
Based on 20 customer reviews
By Frank M on 20 February 2019 | Purchase not verified
I recently purchased a car from MEGASTARCARS and the car was unbelievably clean and Reliable , the staff were super friendly and helpful
By James E on 19 February 2019 | Purchase not verified
Interesting , Bought a car from car giant for the first time and I must say, it was a pleasant experience. Staff were professional and friendly. I didn’t know they would accept my old car in part exchange, Very happy with the service and my new car
nice showroom and staff
By mark J on 24 October 2018 | Purchase not verified
Every staff member we spoke to was super friendly and helpful and very efficient within 5 min we made a deal and I purchased the car.
By Sorin D on 09 September 2018 | Purchase not verified
They left me disappointed. I have went to see a car after i previously called them to enquire about it. When arrived at the garage, aparantly they had to change the chain of the car because of a misfire. They said that they will call me once is done, no more than 2 days they said. No call for a full week. I called them and asked again about the car. The guy who answered said that he needs to speak with his manager as he does not know what is happening with the car, and ofcourse that they will call me again in the same day. No call again. No professionalism at all.
By Andrew D on 19 August 2018 | Purchase not verified
Wasted a lot of time going to see a car at this garage twice. The first time I saw the car, there were warning appearing after starting the car. They said that the car was due to be serviced and these issues would be resolved then, the service was due to happen two days later. So I called throughout the week to check up if the service had been done and to arrange a test drive as the car was boxed in during my first visit and would have taken an hour to get out. Basically throughout the next week I was given a different story each day, one day they said it was just about to go in for its service, the next day it was having its service when I called. Then yesterday I called and they said the service was done and we could test drive over the weekend. Today we turned up and someone had put a deposit on the car, however the owner said that he hadn't heard from them in a couple of days and if we were willing to pay full price then he would sell to us instead. We walked away, very shady!!!
By Dmitrij K on 26 July 2018 | Purchase not verified
bad experience. would never use them again. wouldn't give me a full refund even though by law I was entitled to one.
One year review
By Razvan R on 19 July 2018 | Purchase not verified
Today I have one year since I bought a black Mercedes c280 from them. Touch wood in one year besides oil and filters it was ok. The car was desribe acurate and i was able to confirm service hystory online with main dealer. Mine experience was ok with this company.
Gearbox blows up !!!
By Josh S on 11 April 2018 | Purchase not verified
Worse customer service i have ever had , firstly car was nothing like advertised , on the ad it said "perfect condition inside and out" but when i went to pick the car up bits were missing , dents everywhere also in the ad it clearly stated that the car had a service (oil change , filter etc....) but 6 days later it needed and oil change , but the worst thing by far is that 1 month later the gearbox is destroyed and is costing £1200 to fix which megastar cars want nothing to do with it !!! Will never recommend these people to anyone
Could be a lot more helpful
By Joseph Fathers F on 11 February 2018 | Purchase not verified
When we bought the car we stated we would only buy it if they confirmed they could fix the central lock, they rang the previous seller, who said we can sort it out with kwik fit all for free, long story short kwik fit won't do it and now mega stars basically said it's not their problem now. The previous week we would ring them, they'd say they'd ring back that day and never did. Just all in all a poor service as soon as they sold the car to us. They've told us to email them and they will forward it to the previous owner which fair enough they're trying something but now their email hasn't been "working" for 2 days now. I must add a lovely car but just won't lock. The guy what sold us the car and we've talked to throughout has given a decent service but all in all you'd think they'd want to help a bit more to not make their company look bad. I would not recommend this place sadly.
Problems with car i brought form mega stars.
By biskey b on 30 January 2018 | Purchase not verified
Very bad experience , bought a car from these guys and on the first day of purchasing the car i had trouble with it. phoned mega stars and explain and they just dont wanna know, say they will phone you back and they never do. I would stay well clear of these guys and I'm defo gonna report them to the trading standards
Megastar Cars Limited
- 020 82483300 07342 323500
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 18:00|
|Sunday||10:00 - 17:00|
Alternative times available by appointment.
187 BRENT CRESCENT, LONDON